Your first feedback room

Once the widget is installed, every page it’s on has a room — a feedback thread your users (or you) can open at any time.

Open the room

Click the launcher docked to the edge of the page. You can also open it from code:

Patchrooms.openForm();

The room is a thread, not a single-shot form. You stack one or more blocks into a report, then send the whole thread at once. A report can hold up to 50 blocks.

Block types

Text

A written note. Up to 10,000 characters.

Screenshot

A capture of the page, stored as PNG or JPEG (up to 2 MB).

Audio

A voice note recorded in the browser (up to 5 minutes).

Selection

A quote of text from the page, anchored to where it came from on the page.

You can mix block types freely — for example, a screenshot, a text note describing the problem, and a voice clarification, all in one report.

Note

Every report also carries page context automatically: the URL, viewport size, user agent, and (when enabled) the last few console.error messages. You don’t add these as blocks — they ride along with the report. See Privacy & data for exactly what’s collected.

Submit

When the thread has what you want, submit it. The report is sent immediately; if the network is unavailable, it’s queued and retried automatically, so nothing is lost if you submit while offline.

Each report is filed into a channel. If nothing set the active channel, it falls back to the project’s default channel (bug on a fresh project). See Channels for how routing works.

Where it lands

1. Open the dashboard at room.patchrooms.com.

2. Select your project and open the Feedback tab.

3. Your report appears there — new reports stream in live, no refresh needed.

Each report shows its blocks (text, screenshots, playable audio, and quoted selections), the channel it landed in, and the page context it was filed from. From here you can filter by channel or status, and Export ZIP to get the reports as agent-ready Markdown. See the Quickstart for the export flow.